Terms of use

Terms of use


The website www.4legs.gr is the online store for the promotion and sale of products (hereinafter referred as the ”online store” or ”website”) of the company PANTELEIMON K. KALTSOS located in Pylea Thessaloniki, 35 Iridos Street with VAT No:112588657 and email: info@4legs.gr (hereinafter referred to as “business” or “company”). Within the site, the terms “we”, “us”, “ours” refer to the company.


Each guest (hereinafter “user” and/or “customer”) who visits, uses the website and/or deals with it, confirms and accepts the policies, the terms and conditions of use, which are mentioned in the text below or are available via hyperlink without exception. Please read carefully those terms of agreement and if you do not agree with all, please leave the website without using any services or information.

The Company reserves the right to update, modify or revise completely and/or partially the Terms of Use without prior notice, assuming the responsibility to inform users through this online store. It is the responsibility of the user to check this page for changes and if he still visits and uses the Website, he is deemed to accept these changes.

The company may refuse to sell, provide a service or any transaction to anyone, in any case unable to execute the order. It also reserves the right to change the content and information as well as the availability of the products of the online store without prior notice.


All content of the online store www.4legs.gr including photos, texts, graphics, etc. are the intellectual property of our company and are protected by the relevant provisions of Greek Law, European Law and International Conventions.
Therefore, none of them can be fully or partially sold, copied, modified, reproduced, republished or “loaded”, transmitted or distributed in any way without the written consent of our company.


Under any circumstances, the company is not responsible or liable for any kind of damage and/or damage that the user of the site may suffer from the execution or non-execution of the orders, from the delay in their execution or cancellation for any reason.
The Company does not provide any express or implied warranty as to the operation of this website as well as the information, products or services contained therein. The products and services presented on the website are provided ‘AS THEY ARE’ and in no way guarantees the company the security or their appropriateness for the intended use.
The company is not responsible for any errors mentioned during the registration of electronic data.


The availability of each product, as mentioned on this website, is indicative and not binding. The company does not guarantee the availability of the products of the website nor the exact date of delivery, but undertakes in case of change of the data presented to inform the user within a reasonable time about the non-availability, so in this case it does not bear any further responsibility.

Order cancellation

To cancel an order (in whole or in part), you will need to send an e-mail to info@4legs.gr or contact us at (+30) 231397702. This possibility is offered until the moment of shipping. After that moment it is not possible to cancel. Orders that remain pending due to incomplete communication, incorrect data or lack of availability at the end of 5 (five) working days are automatically canceled. Orders with a product discount over 90% or zero value are considered a system error and canceled. Orders with selected payment method of bank deposit that remain unpaid for more than 5 (five) business days are canceled.

Return products

Any return of products is done only by telephone or e-mail to info@4legs.gr. The customer reserves the right to withdraw in a period of fourteen (14) calendar days where he can return the product. If the 14th day falls on a Saturday, Sunday or holiday, then the deadline is extended to the next business day. The product must be accompanied by the relevant transaction invoice. Returns are only accepted if the products the customer wishes to return are in exactly the same condition in which they were received, without been unsealed(protective gelatin removal)or their packaging has been violated. The buyer can choose between:
-Returning the product or change it with another product of equal or greater value.
-Compensation equal to the cost of the returned products which will be completed within 5 working days from the date the products are received. The return will be made by crediting the customer’s bank account only if the product has been returned and received at our headquarters.
Returning shipping costs are customer’s obligation. Any product that may have been damaged, or which packaging has been damaged, will not be reimbursed. If the returned product is incomplete, a price reduction will be applied according to the diagnosis made by our company.

Refunds are not accepted for products made to order (dimensions, materials, sizes, colors and any other features that differ from those offered on this site) and / or personalized products bearing the name, painting and any intervention on the product be ordered by the customer in any way, either using the order form, either orally or written (eg pet name on the product).


The products of our company are manufactured and presented with special care in order to reach the customer exactly as shown in the photos of this website. However, the nature of the materials used (wood, metal, fabric, etc.) and the handmade way they are made, are sometimes the reasons why they may differ slightly. Therefore:
-The possibility that the colors of the products in the photos deviate is due to the respective imaging device and its settings and/or the lighting conditions of each space.
-The wood as a natural material shows minor differences in appearance (coloring, roses and wood waters)
-Metal, especially in its natural finish differs in each batch of supplier.
-The fabrics show small differences in texture and color in each batch of the supplier.
-The bowls sometimes show small deviations in dimensions and capacity.
The company reserves the right to make changes to raw materials to ensure smooth production, without compromising the quality of its products.


Prices include VAT 24% and the company reserves the right to change them without prior notice.